"A Beginner's Guide to the Software Development Lifecycle"

Chapter 14, "The CIO Body of Knowledge: People, Process and Methodology," edited by D. Lane, John Wiley & Sons, November 2011.

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"The Prime Theorem"

Introduction to "The System is a Mirror," John Wiley & Sons, 2006.

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"The Future of IT: We Are the Platform"

Published by IT Leadership magazine, based in the United Kingdom, 2004.

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"Sustainable Knowledge: Some Thoughts on our Globalized Workforce"

IS Management Journal, Summer 2004.

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"Sustainable Knowledge: IS Governance"

IS Management Journal, Fall 2004.

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"Grid Management Theory:
A Primer for Leading the New IT Organization"

A white paper by Stuart Robbins, commissioned by Cassatt Corporation (May
15, 2004).

The objective of this paper is to introduce fundamental management practices for
grid computing initiatives. It is a guide for executives leading their organization's
response to the emergence of grid computing, and the principles of autonomic computing
environments underlying the grid.

The basic proposition is that our IT organizations must be transformed to the
same degree that we transform our applications and infrastructure.

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paper in PDF format
"Sustainable Knowledge: Success in an Information Economy"
IS Management Journal, 8th Edition. Auerbach Publications, May 2003.
"The Changing Role of the CIO: Within and Beyond the Enterprise"
CIO Wisdom: The Best of Silicon Valley. Harris Kern/Prentice-Hall, April 2003.
"The Knowledge Between Us"

A white paper by Stuart Robbins, commissioned by KMERA, Inc. (June 2001).

We are entering a second era of knowledge management, an era when collaboration
and connectivity are the strategic foundations of a global, knowledge-based economy.
As IT executives, as an industry, and as individuals with a sense of responsibility
for the viability of this new economy, we must engage in a conversation about
our failures, our successes, and how new communities (businesses, universities,
non-profit foundations, civic associations - throughout the world) can benefit
from our "lessons learned." There exists, within and between our diverse cultures
and organizations, an immense opportunity to share what we know with others that
may benefit from it.

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"The Changing Face of IT"

A white paper by Stuart Robbins, commissioned by Jamcracker, Inc.; presented
at Society for Information Management's Interchange 2000 conference.

In 1981, a new executive title was introduced into business as a response to the
ever-increasing need to effectively maintain the internal data infrastructure
upon which corporations relied: chief information officer. Nineteen years later,
The Forrester Report declared The Death of IT in the face of external
eBusiness systems and services - related in part to the inability of CIOs to respond
to the dramatically changing business environment. Our research addresses the
rise and fall of the internal CIO role and proposes, in this document,
a new view of the Chief Information Officer, one which embraces the network-based
(new) economy and the transformed business landscape, a re-born executive
officer with a broader charter, a new set of requisite skills, and an ever-changing
environment of systems, customers, partners, and knowledge methodologies that
must not only be effectively maintained but creatively and constantly re-shaped,
personalized, and reliably managed in real-time.

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"The System Is a Mirror: Turbulence and Information Systems"

A white paper by Stuart Robbins, commissioned by Synopsys, Corp.; published
in the proceedings of the 13th Annual ACM Conference on Systems Documentation
(1995)

Everything I know about online documentation, information technology, organizational
process management, and post-industrialized economic models can be reduced to
and explained two figures: The Straight Line, moving from A to B, is the old way
of doing things. The Circle, moving from A to B to C and back again, is the new
way of doing things. This is the quintessential schema for the great promise and
the many problems we are experiencing in both corporate and non-profit institutions.
My objective, for this article, is to explain the two figures, drawing comparisons
between current academic research, basic communications and systems theory, and
real-life examples from my career as an information technology consultant. I will
identify the organizational stresses caused by this change, and recommend a decision-making
process for understanding and managing the problems that occur in our teams and
our information systems.

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"Turbulent Times for Information Technology"

Viewpoint editorial, Communications of the ACM (Volume 38, Issue
5; May 1995).

As we change our methods of delivering information, the change creates turbulence
reflected in the mirror of information technology. This turbulence can be understood
from four perspectives: Technological - because of the nature of the technology
itself, which is dynamic, and evolutionary; Historical - because the economic
fabric of our culture is being transformed; Socio-political - because the politics
of information management become central to our governance; Systemic - because
turbulence occurs naturally in complex human systems.

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"Managing Business Continuity"

A "Whiteboard" feature of Ziff Davis publication CIO Insight, by
Lisa Stambaugh and Stuart Robbins (September 16, 2002).

September 11 taught us many things, among them that worst-case scenarios can actually
come to pass. Companies large and small now understand the need to prepare for
sudden and unpredictable events. During the past year, most organizations have
solidified and updated their business continuity plans, and many have established
backup systems and emergency response teams, expanded remote connectivity and
relocated data centers. Most companies now see e-mail and emergency contact information
as "mission critical," and have accepted instant messaging and Web-mail as legitimate
alternatives when corporate systems are disabled. Executives know that their companies'
intellectual assets need to be archived, that backup systems cannot keep companies
in business without careful planning and verification, and that contingency plans
can only be effective if they are thorough, current, well-communicated and well-rehearsed.

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entire article in CIO Insight online.
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